Questions, answered

MyHelperIndia is India's verified domestic help platform that connects families and businesses with maids, cooks, drivers, babysitters, caregivers and more across 12+ cities. Every helper profile is reviewed by our team before appearing in search results.

We currently operate in 12+ cities across India including Delhi, Mumbai, Bangalore, Hyderabad, Chennai, Pune, Noida, Gurgaon, Lucknow, Kolkata and many more. New cities are added every month — check our cities page for the latest list.

You can hire from 14 categories including Maid, Cook, Driver, Babysitter, Nanny, Japa Maid, Caregiver, Housekeeper, Electrician, Security Guard, Office Boy, Telecaller, Sales Staff and more. Helpers can be searched by city, category, work type and experience level.

Absolutely. You can search for verified helpers in any of our 12+ cities regardless of where you currently are. Simply select the destination city in the search filters to browse available helpers there.

Yes. Identity documents are used strictly for profile review and stored securely with encryption. Your contact details are shared with a helper only when you actively choose to connect with them after unlocking contact. We never sell your data to third parties.

The process is simple: search by city and category → shortlist profiles you like → choose a hiring package to unlock contact details → interview the helpers → hire the one that fits. Our support team is available throughout if you need guidance at any step.

You can filter helpers by Part Time, 10 Hours, 12 Hours, Full Time, 24 Hours and Live-In arrangements. Helpers indicate their preferred work type on their profile, so you can match your requirement precisely.

Your employer package stays active for its full validity period, so you can return to your shortlist, unlock more profiles and interview other candidates at no extra cost. Our support team will help you refine the search. We do not offer a guaranteed free replacement.

Yes. Use our Post a Requirement form to describe exactly who you need — category, location, timing, salary and any specific preferences. Our team will match you with suitable verified helpers and reach out within 24 hours.

Yes — both arrangements are fully supported. Filter by "Part Time" for a few hours a day, or by "Live-In" for a helper who stays at the home. The work type filter in search lets you narrow down helpers who are available for exactly the arrangement you need.

Our dedicated support team is available Monday to Saturday, 9 AM to 8 PM, to help you search, shortlist and make a confident decision. Premium package users also get a dedicated hiring manager. Call, WhatsApp or email us anytime — details on our Contact page.

Fill in our Helper Registration form with your personal details, work categories, experience and upload a government ID proof and a clear photo. After submission, our team will review your documents and verify your profile — usually within 2–3 working days.

Registration itself is free. To start receiving job leads and appear in employer searches, helpers need to choose a subscription plan. Plans start at ₹199/month (Basic — 5 job leads/month) and go up to ₹1,999/month (Platinum — unlimited leads, featured profile, dedicated manager).

Once your profile is verified and your subscription is active, matching job opportunities are sent to you based on your category, location and preferred work type. Higher-tier subscribers receive more leads and get their profiles placed higher in employer search results.

You'll need a clear face photo (JPG or PNG, max 5 MB) and a government ID proof (front and back) — Aadhaar, Voter ID, PAN or driving licence. All documents are used only for profile review and stored securely.

Yes. During registration, you can select all the categories you work in — for example, Maid and Cook, or Driver and Caregiver. You'll receive job leads for any category you've selected and are verified for.

Every helper goes through a three-step review: (1) confirmation of their contact number, (2) checks on the ID proof and photograph they submit, and (3) a review of their declared work history by our team. A verified badge appears only after all three steps are completed. Profiles that haven't passed review do not appear in employer search results.

We collect and review a government ID proof, a clear photograph and the work history a helper declares, and we confirm their contact number. We do not carry out Aadhaar authentication or police verification — if you need a police verification certificate, we recommend arranging it directly with the helper before they join.

The green "Verified" badge means our Trust & Safety team has confirmed the helper's contact number and reviewed the ID proof, photograph and work details on their profile. It does not include Aadhaar authentication or police verification — we recommend arranging those separately if your situation calls for them.

Identity documents are used solely for profile review and are stored with industry-standard encryption. We never share this data with employers or third parties. Only our internal Trust & Safety team accesses documents, solely for review purposes.

If you discover any misrepresentation, contact our support team immediately. We investigate all such reports, suspend the profile during review and take action up to permanent removal. Our support team will also help you shortlist a trustworthy alternative from your remaining profile views.

Employers choose from three packages: Starter (₹999 one-time — 10 profiles, 30 days), Professional (₹2,499 one-time — 50 profiles, 60 days, direct contact) and Premium (₹4,999 one-time — unlimited profiles, priority support, personalised shortlist support, dedicated hiring manager). All prices are transparent with no hidden charges. See full details on our Pricing page.

Helper plans are monthly subscriptions: Basic (₹199/month — 5 job leads, verified badge), Silver (₹499/month — 20 leads, profile boost), Gold (₹999/month — unlimited leads, top placement) and Platinum (₹1,999/month — unlimited leads, featured profile, dedicated manager). All plans include the verified badge.

No. The price you see is the price you pay. There are no platform fees, no commissions on salary, and no additional charges for using basic features. Any paid feature is clearly labelled with its cost before you commit.

If you experience a technical issue or believe you were incorrectly charged, contact our support team within 7 days and we'll investigate promptly. For subscription refunds, please refer to our full Refund Policy. Profile access for the remainder of your plan validity is separate from financial refunds and is provided as described in each plan's terms.

We accept all major UPI apps (PhonePe, Google Pay, Paytm), debit and credit cards (Visa, Mastercard, RuPay), net banking, and popular digital wallets. All transactions are processed through a secure payment gateway with 256-bit encryption.