+91 78380 38087 info@myhelperindia.com
Counselling & advisory

Expert guidance, every step of the way

From pre-hiring consultations to post-hire mediation — our advisors are here to make every placement work for everyone.

What we offer

More than a platform — a partner in every placement

Hiring domestic help is a deeply personal decision. We understand that finding the right match takes more than a search filter — it takes the right guidance, at the right moment.

Our counselling team includes placement advisors, mediation specialists, career counsellors and legal consultants. Whether you are an employer unsure of where to start, or a helper looking to build a better career, we have a session designed for you.

Sessions are available online and in-person, in Hindi and English, Monday to Saturday.

Book a session See services
4,200+Sessions conducted to date
4.9 / 5Average session satisfaction rating
94%Successful post-hire mediations resolved
Within 24 hrsFirst-session booking confirmation
Our services

Four ways we support you

Each service is designed around a specific need — pick the one that fits your situation right now.

Pre-Hiring Consultation

Not sure which category of helper to hire, what salary to offer, or how to write a brief? Our placement advisors guide you through every decision before you start your search — so you go in confident and prepared.

Requirement assessment & category selection
Salary benchmarking by city & role
Interview question coaching
Work agreement walkthrough
30-min session Free for Premium Mon–Sat

Post-Hire Mediation

Issues can arise even after a great start. Our mediation specialists step in to resolve conflicts professionally — facilitating honest conversations, reviewing work agreements and finding solutions that work for both sides.

Neutral, confidential facilitation
Work agreement review & clarification
Communication strategy support
Escalation assistance if needed
45-min session Free for Premium Confidential

Helper Career Guidance

For domestic helpers looking to grow — whether that means switching categories, negotiating a better salary, expanding to new cities or building a stronger profile. Our career counsellors map a clear path forward.

Profile optimisation review
Category expansion & skill roadmap
Salary negotiation coaching
Interview preparation
For helpers Subscription required Hindi & English

Legal Rights Awareness

Understanding the legal framework around domestic employment empowers both sides. Our legal consultants run sessions on minimum wages, rest days, notice periods, maternity rights and work agreements — in plain language.

Domestic worker rights under Indian law
Employer obligations & best practices
Work agreement templates (free download)
Grievance & dispute processes
Free sessions Group & 1-on-1 Online & in-person
How it works

Book a session in three simple steps

From request to session — straightforward and quick.

Fill the booking form

Tell us your name, contact, the service you need and your preferred time slot.

Get confirmed

Our team reviews your request and confirms your session via WhatsApp or call within 24 hours.

Attend your session

Join your session online (Google Meet / WhatsApp) or at our office, as per your preference.

Get your action plan

Every session ends with a written summary and next-step recommendations sent to you within the hour.

Meet the team

Our advisors & counsellors

Experienced professionals who have spent years in hiring, mediation, career counselling and domestic employment law.

PV

Priya Verma

Head of Employer Relations 8 years experience
Pre-hiring Employer guidance
SM

Sanjay Mehta

Helper Welfare Advisor 6 years experience
Career guidance Rights awareness
DK

Deepa Kapoor

Mediation Specialist 10 years experience
Conflict resolution Work agreements
AS

Amit Sharma

Legal Consultant 12 years experience
Legal rights Contract review
Book a session

Request your counselling session

Fill in the form and our team will confirm your slot within 24 hours — no charge for your first session.

Session booking request

We'll confirm your slot by WhatsApp or call within one working day.

FAQ

Common questions about counselling

Everything you need to know before booking a session.

Both employers and domestic helpers can book sessions. Pre-hiring consultations and post-hire mediation are primarily for employers. Helper career guidance is for domestic workers registered on the platform. Legal rights awareness sessions are open to everyone — employers, helpers and their families.

Yes — your first counselling session is completely free, regardless of whether you are on a paid plan. Pre-hiring consultation and post-hire mediation sessions are also included free with Premium employer packages. Helper career guidance requires an active helper subscription (Silver or above).

Session length varies by service: Pre-hiring consultations are 30 minutes. Post-hire mediation sessions are 45 minutes (and may require a follow-up). Helper career guidance is 30–40 minutes. Legal rights awareness group sessions run for 60 minutes. All sessions end with a written summary.

Yes, with the helper's consent. Employers can request a legal rights awareness or career guidance session on behalf of a helper they have hired. The session will still be conducted directly with the helper, though you can join an introductory call if both parties agree.

All sessions are available in Hindi and English. Legal rights awareness group sessions are also conducted in regional languages in select cities (Marathi in Pune and Mumbai, Kannada in Bangalore). Please mention your language preference in the booking form and we will match you to the right advisor.

Absolutely. All counselling sessions are strictly confidential. Notes and summaries are shared only with the session participant(s) — never with the other party or third parties unless you explicitly request it. Mediation sessions are jointly confidential between the employer and helper involved.

What clients say

Real experiences from our sessions

Feedback from employers and helpers who found clarity and support through our counselling services.

The pre-hiring consultation saved me so much time. Priya helped me realise I needed a housekeeper, not a maid — a small distinction that made all the difference. Hired the right person within a week.

AN
Anita NairEmployer · Bangalore

After a misunderstanding about working hours, we were close to ending a relationship with a maid who had been with us for 3 years. Deepa's mediation session resolved it in 45 minutes. It was remarkable.

RS
Rajesh SharmaEmployer · Delhi NCR

Sanjay's career session helped me understand I could earn 40% more by adding elderly caregiver to my categories. He also helped me improve my profile. Within 3 weeks I had three new job leads.

SK
Sunita KumariHelper · Pune

Book your free first session today

Whether you are hiring, looking for work, or facing a challenge — our advisors are ready to help. First session is always free.

Done
WhatsApp Call us